L89 App Privacy Policy

What data is collected in the L89 App

When a new user first logs in, this question is asked first: What data is collected? In the L89 App, usually account, device, usage, and payment-related information are collected to ensure the system runs properly.

Inside it: name, phone number, login time, IP address, device model, and app version; if you use bKash, Nagad, or Rocket, only transaction reference and verification data are captured.

• Account information: name, number, login records
• Device information: model, OS, app version
• Usage information: clicks, sessions, error logs
• Payment information: reference, verification, BDT records

In Dhaka, many users log in on multiple phones, so we also look at device-based security signals

Legal basis for data processing

Many think all data is collected for one reason; there are actually four distinct bases, and each action has a separate justification

Your consent, service contract, legitimate interests, and legal compliance are the four bases for data processing, covering cookie setting changes, security checks, and keeping the account secure

If any information is mandatory, not submitting it will prevent some features from opening, but you can turn off unnecessary tracking

• Consent: Marketing cookies and preference settings
• Agreement: Login, keeping the account active
• Legitimate interests: fraud prevention, system integrity
• Legal requirement: complaints and record retention

L89 Login and Security Usage

How data is used after login is the real issue here: L89 Login uses your session, device, and login time to detect suspicious activity.

This is not only for security; unauthorized access, duplicate logins, and unusual device changes are also detected.

If you L89 App or L89 Download Go to the page, where you will also find setup steps and for new users New User Guide It’s easier to start by looking.

• Session verification: secure access on the same
• Error log: crashes and load issues
• Alert: extra verification for unknown login

How cookies and tracking work

Cookies may sound vague to many; simply put, these are small files that remember preferences, sessions, and language

L89 basically has three kinds of cookies: essential, functional, and analytical; without essential cookies login and navigation won't work properly

If you want, you can disable some cookies from the browser, but then, like many users in Dhaka, you may have to set preferences again

• Essential cookies: keep the site
• Functional cookies: remember language and preferences
• Analytical cookies: understand which pages are viewed most
• Tracking control: can be changed from browser settings

Data sharing and processing

Not all data stays inside; this is often missed; some tasks require reliable processors, such as hosting, security, or messaging services

These partners operate under our instructions and cannot use your data on their own; checks related to bKash, Nagad, Rocket are conducted through separate channels to keep records clear

If any partner violates the rules, action is taken per the agreement; sensitive data is shared only when necessary and in a limited manner

• Hosting: site and app status
• Security: fraud detection
• Messaging service: codes and alerts sent
• Payment verification: checking BDT references

International data transfers

Sometimes data may move to servers outside Bangladesh; this is done within safe agreements and controlled access

This includes encryption, restricted permissions, and log monitoring, so regardless of how you access—from Dhaka or from another part of the country—the security level remains the same

Wherever the data is stored, it is subject to our policy; we do not disclose personal data beyond what is necessary

• Secure transfer: sent via encrypted path
• Restricted access: only specific team can view
• Log monitoring: abnormal access detected

What are your rights

You are the data owner, so control should also be in your hands. There is a path in L89 to access, modify, object, and request deletion.

Anyone may view a copy of their data, correct inaccurate information, or raise objections to specific uses; cookie preferences can also be changed if needed.

Submit a request Contact page Use if it is complex Help page You will also receive direct guidance from

• Access: See what data exists
• Correction: correct the incorrect
• Delete: you may request removal if applicable
• Objection: you may not be able to say no in some processes

How long data is kept

Not everything is kept forever; when the work is done and there is no legal need, data is deleted after a specified period or anonymized

Account records, security logs, and transaction verifications may be kept for different periods; for example, some logs take longer for issue investigation or fraud prevention

Even if you close your account, some minimum records may remain for legal reasons, but that is kept only as long as necessary

• General usage log: limited time
• Support ticket: until resolved
• Security records: risk-based
• Legal records: mandatory duration

Contact and complaints

If you have any questions, contact the L89 team directly; cookies, data protection, and rights-related messages are usually reviewed separately

Whether you write from Dhaka or from another place in the country, the reply comes under the same rules; if needed, send a copy of the complaint to support, and we record it

Final note: privacy, data protection, and user rights are given importance together when needed Download L89 APK And review any part of the policy again